Sevenstar Websolutions


Online Hotel Reputation Management Services

As you know the value of customer reviews and experience can make or break down the online reputation of your hotel or guest house or any other hospitality services business. Regardless of whether you’re managing a big resort with hundreds of rooms or an international tourist destination brand with numerous of hotel properties around the globe, your need to repeatedly check all social media channels and review sites, to analyze visitors comment, to rectifying steps for undesirable comments. Hardly any other business is as susceptible or affected by the influence of online reputation management (ORM) as the hospitality industry. According to the recent survey by TripAdvisor:

  • About 93% of the people check online reviews for determining which hotel suits their needs
  • More than53% of the people would not book a hotel that didn’t have available reviews

Fortunately, with Sevenstar Websolutions you can relish dependable defense against this online offense and can find the services of hotel reputation management experts like ourselves, to remove any unfair or biased opinions and reviews that may be negatively affecting your hotel’s reputation online.

What can Sevenstar Websolutions do for you to manage your hotel management?

  • We send positive emails to your positive guests requesting a feedback of their stay.
  • Avoid false or spiteful reviews by only sending requests to guests
  • Email your guests in numerous languages so that it’s easy for them to understand.
  • Create surveys tailored to your trade and your visual branding
  • Do semantic analysis to discover which words are used frequently in reviews
  • We ensure hotel brand compliance & high brand quality scores.
  • In expensive solutions with instant results.
  • Monthly reviews handled.
  • Review monitoring responses.

Link between revenue management and hotel management

In this digital environment, the hospitality industry is also in boom and online reputation unswervingly shakes sales size. Good quality hotel reputation management Delhi helps you to achieve a secure viable environment. Conversely, a deprived online hotel reputation could possibly lead to severe losses. Forgetting or ignoring the negative comments and reviews that appear on SERP results of Google will charge you much more in revenue than putting adequate resources into effective hotel reputation management services and enhancing your business. In several cases, business owners have a good reputation or a positive image of their brand and are astonished by how speedily their hard-won status takes a hit.

It is difficult for any business to keep all the customers and client happy every time. So to counter the unhappy customers who write negative or bad reviews online to harm your reputation. Bad comments not only harm your online reputation but retain new customers away as well. Therefore, in case you want to run a fruitful hotel and want to see a stable flow of business walk through your entries, then you must get ahead in reputation management for your hotels.

To get more information about how we can eliminate bad hotel reviews and help keep your online Hotel reputation in perfect condition, contact Sevenstar Websolutions today and speak with our expert consultant. We proffer an extensive range of reputation management services that can aid your attention on your hotel’s achievement, rather than having to protect your individuality against defamations and discriminating online reviews.

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